Quality management
The cornerstone of Maxton’s management philosophy is to commit ourselves to quality and reliability to maximize corporate value. We at Maxton believe our “Corporate Value” is the total sum of trust given to us by society and all stakeholders.
We continuously work on optimizing and further developing the processes of our quality management in order to fulfill the wishes and needs of our customers in the best possible way. In June, 2020, our high quality standards and constant commitment to the highest possible customer satisfaction were recognized with the ISO 9001:2015 quality management certificate. This means that our customers can now rely on a consistently reliable service, which we ensure through clearly defined procedures and processes.
In the future, we will continue to face the changing times and subject our quality management system to continuous audits and adapt it to new requirements accordingly. Because your customer satisfaction is our top priority, so that we can achieve long-term success together in partnership.
Evaluation basis for ISO 9001: 2015
- Orientation towards customer requirements
- Compliance with standards and guidelines
- Knowledge management
- Clearly defined process flows
- Corporate responsibility
- Sustainability, development and innovation
- Risk management
Our strategic objective is to meet the expectations of our customers, business partners and, of course, our employees at all times. Mutual trust forms the basis for long-term and successful cooperation.
The core element of this is to strengthen our customers and specialized trade partners and to act honestly and in partnership in accordance with our philosophy. We will continue to meet the challenges of the market and make all necessary investments to remain an efficient supplier for our partners in the future.
Continuously optimized quality management is therefore an integral part of our corporate philosophy and forms the basis of our long-term successful business activities and a long-term customer relationship.